Canadian Tire Says Triangle Rewards Are Its ‘linchpin’ For Growth - Beritaja

Albert Michael By: Albert Michael - Friday, 20 February 2026 03:54:14

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Canadian Tire is touting the occurrence of its loyalty programs and partnerships for its blowout net results, arsenic value-conscious consumers look to maximize savings amid the heightened cost of living successful Canada.

“Rewards loyalty programme — a linchpin of CTC’s [Canadian Tire Corporation’s] customer-driven strategy. With much than 12 cardinal members, Triangle integrates first-party information to present valuable rewards and personalized experiences crossed about 1,700 unit and gasoline outlets,” said Canadian Tire successful its net release.

This comes aft a fistful of retailers, including The Bay, Toys R Us, Mastermind, Eddie Bauer and Frank and Oak, person announced shop closures and moreover bankruptcy filings complete the past twelvemonth arsenic user habits proceed to shift.

“Our standout 4th fourth capped a twelvemonth of beardown income maturation and marketplace stock gains,” Greg Hicks, president and CEO of Canadian Tire Corporation, said successful the net release.

“Customers visited america successful greater numbers and we had 1 of the champion vacation seasons successful caller memory, a tribute to our unit readiness and the resilience of Canadian consumers successful a twelvemonth of economical uncertainty.”

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Canadian Tire is the flagship banner sanction down respective different brands, including Sport Chek, Mark’s, Party City, Atmosphere, Sports Experts, Pro Hockey Life, Trio Hockey, PartSource and Canadian Tire Gas+, arsenic good arsenic financial services and a existent property finance trust.

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The company’s Triangle Rewards loyalty programme now extends crossed respective of these brands and different business partnerships.

Canadian Tire Corporation said of its 12 cardinal registered Triangle Rewards accounts, 9.8 cardinal are considered “active,” which represents a six per cent summation from 2024.

Publicly traded companies are required by rule to study net results connected a regular ground to support transparency and accountability for shareholders.

Canadian Tire Corporation said successful the 4th quarter, aliases last 3 months of 2025, its comparable income crossed each stores accrued 4.2 per cent and gross was up 8.3 per cent compared to a twelvemonth earlier.

Details were discussed Thursday pinch shareholders and analysts successful a convention telephone aft the net results were released.

“All banners contributed, pinch Sport Chek [retail sales] up six per cent, and Mark’s and CTR [Canadian Tire Retail] each up adjacent to 4 per cent for the year,” said Hicks successful the call.

“Triangle Rewards tied everything together, driving postulation to banner stores and sites, pinch rank up and progressive registered members increasing six per cent to 9.8 million. We saw accrued uptake connected personalized offers, which drove about $300 cardinal successful incremental sales.”

Loyalty programs could beryllium an action for consumers to prevention money, but experts constituent retired it each depends connected really those programs are utilized and it could alteration depending connected the needs of each user and their needs.

A study study by BMO, released successful November 2025, recovered about 2 thirds of respondents said they were adjusting their vacation shopping plans owed to tariff concerns and 41 per cent said they were cutting backmost their spending for gifts and vacation items.

Separate information reported by Salesforce and Square showed during the holidays location was a spike successful request for Buy Now, Pay Later payments, particularly from Black Friday to Cyber Monday. This suggests cost-conscious consumers whitethorn person been prioritizing income and elastic costs options astatine 1 of the busiest shopping seasons of the year.

 'How customer loyalty programs are changing'

4:16 How customer loyalty programs are changing

Canadian Tire’s net results included the engaged vacation shopping season, and Darren Myers, the company’s executive vice-president and main financial officer, said the Black Friday play was a beardown constituent for the quarter.

“Key contributors included beardown in-stock positions to meet weather-driven demand, successful Black Friday promotions crossed our banners, and a meaningful publication from loyalty income pinch accrued loyalty engagement and much progressive members,” said Myers.

“Leveraging Triangle promotional devices helped thrust grounds Black Friday and e-commerce sales.”

Hicks besides said the institution is noticing a clear “separation” successful position of income generated from customers who are Triangle Rewards members and those who whitethorn not be.

“We spot akin walk increases percentage-wise crossed income levels and indebtedness burden. So that, that would beryllium that, that’d beryllium 1 large surprise. The different large pleasant astonishment is conscionable the separation that we’re seeing betwixt our loyalty income and our non-loyalty sales,” said Hicks.

“It speaks to the truth that members are some seeking and we are providing value. So ample separation successful Q4 and for the year. And that, we believe, is suggestive of america managing this strategy that I said to, to prosecute customers much pinch that privileged data. So to proceed to spot that separation, much separation, that I would opportunity was a bully and pleasant surprise.”

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