How To Cancel Canva Subscription: A Complete Guide - Beritaja
By: Albert Michael - Tuesday, 30 September 2025 16:53:21
If you’ve ever signed up for a Canva Pro subscription only to later realize you no longer need it, you’re not alone. Many users — from solo entrepreneurs to design teams — eventually decide to cancel. The process can feel confusing, especially if your subscription is tied to the Apple App Store or Google Play Store.
This guide provides a step-by-step tutorial, real user stories and case studies, and expert insights so you can confidently manage your Canva plan.
Understanding Canva Subscriptions
Canva, founded in 2012, has grown into a leading SaaS design platform. It offers different plans:
- Canva Free – basic tools, widely used by students and freelancers.
- Canva Pro – advanced features such as brand kits, background remover, and AI tools.
- Canva for Teams – collaboration tools for companies.
- App add-ons – extra features or integrations purchased within Canva.
Why people cancel:
- Completed their design project.
- Switching to another tool (like Adobe Express or Figma).
- Cutting business expenses.
- Frustration with billing or renewal.
Step-by-Step Guide to Cancel Canva Subscription
Cancel on Desktop (Web Browser)
- Log into your Canva account.
- Click your profile picture → Billing & Plans.
- Select Manage subscription → Cancel subscription.
- Confirm cancellation.
Cancel on Mobile App (Direct Canva App)
- Open the Canva app.
- Navigate to Settings → Subscriptions.
- Follow the cancellation steps.
Cancel Through Apple App Store (iOS)
- Open Settings on iPhone.
- Tap your name → Subscriptions.
- Select Canva → Cancel Subscription.
Cancel Through Google Play Store (Android)
- Open Google Play.
- Tap Payments & Subscriptions → Subscriptions.
- Choose Canva → Cancel.
Cancel Third-Party App Subscriptions Linked to Canva
Some Canva app integrations (stock image libraries, premium templates) can be billed separately. Always check linked apps.
Case Study: One marketing team canceled Canva Pro via desktop but kept getting billed because their Google Play Store subscription was still active. After removing it from Google Play, the charges stopped.
Temporarily Pausing or Cancelling Canva Subscription
Currently, Canva does not offer a pause option like Spotify or Netflix. Instead, you can cancel Pro and continue using Canva Free.
Example: A freelance designer paused client projects during maternity leave. Instead of paying for Pro, she canceled, used the free plan for personal designs, and later upgraded again.
Troubleshooting Issues When Canceling
Some users struggle with cancellation due to UI differences across devices.
- Cannot find cancel button – often because you’re checking on Canva but originally subscribed via Apple or Google.
- Still being charged – usually a third-party billing issue.
- Subscription says active after cancellation – check confirmation email or billing cycle date.
Personal Story: I once helped a client who canceled Canva on desktop but forgot they signed up via iTunes. Apple still billed them monthly until we canceled through the App Store.
Refunds and Billing for Canva Subscription
Canva’s refund eligibility depends on:
- Region (laws differ: EU vs. US vs. Asia).
- Platform (Apple/Google vs. direct Canva).
Typically, Canva does not refund mid-cycle cancellations — instead, you retain access until the billing period ends.
Example:
- A teacher accidentally renewed for a year. Canva’s support declined a refund, but because she purchased via Apple, she applied for an Apple refund and got it.
Alternatives to Cancelling Canva Subscription
- Switch to Canva Free – keep your projects but lose Pro features.
- Downgrade team size – reduce costs without canceling.
- Explore nonprofit/education offers – Canva provides free Pro access to nonprofits and schools.
Frequently Asked Questions
What happens to my designs after I cancel?
They remain saved, but some Pro assets may lock.
Will I lose access immediately?
No, you keep Pro until your billing cycle ends.
Can I cancel during a free trial?
Yes, but you must cancel before the trial ends to avoid charges.
How do I confirm my subscription is cancelled?
Check the Billing & Plans page or confirmation email.
Final Thoughts
Canceling your Canva subscription doesn’t mean losing everything. With the right steps, you can avoid unwanted charges, keep your designs, and switch between Free and Pro as needed.
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